Events

Public Services in Focus: Upgrade Unlocked—Lessons Beyond the Technical Upgrade from Oak Ridge National Laboratory's SAP S/4HANA Journey

Community Conversations
Jul 22, 2026 | 12:00 PM – 1:04 PM CDT
Online
Included with membership

What to Expect:

What does it take to successfully execute an SAP S/4HANA upgrade in a complex public sector environment? Oak Ridge National Laboratory expands its SAP Sapphire & ASUG Annual Conference presentation by sharing lessons learned from its SAP S/4HANA transformation, including planning, governance, testing, change management, and best practices for minimizing risk

Speakers:

Tracey Lawson | Director, Business Applications & Systems Division | UT-Battelle LLC (Oak Ridge National Laboratory)

Tahera Zamanzada | Industry Executive Advisor | SAP

In this ASUG Public Services Community Conversation, we will:

  • Explore Oak Ridge National Laboratory’s SAP S/4HANA upgrade strategy and overall transformation approach. 
  • Discuss governance, executive engagement, testing, and change management practices that contributed to a successful implementation. 
  • Share lessons learned — including what worked well, unexpected challenges, and what the team would approach differently. 
  • Highlight post-Sapphire innovations and considerations for public sector organizations planning or advancing their SAP modernization journey. 

Joined by SAP experts and members of the ASUG Community, this conversation will provide practical insights for public sector organizations preparing for, executing, or optimizing their SAP S/4HANA journey through real-world experiences and peer discussion.

This Community Conversation is being brought to you by ASUG Communities. To find your ASUG Communities, explore here.

Suggested Resources:

If you have questions in advance of this Community Conversation, please reach out to us at communities@​asug.​com.