Redefining Customer Experience with SAP Qualtrics Offerings
Qualtrics, now part of SAP, provides customers with a comprehensive understanding of the experience gap, and of the difference between expectations and reality, across brands, products, employees, and customers. SAP Qualtrics solutions, combined with SAP C/4HANA, create a compelling portfolio. Hear about the vision and strategy for this combined portfolio. This session provides an in-depth overview of the portfolio, various customer experience use cases, and road map for what to expect.
Speakers:
- François Genon Catalot, Sr Dir Product Management, SAP Customer Experience