Events

Zurich North America: How People and Robots Work Best Together

Jun 16, 2022 | 1:00 PM2:00 PM CDT
Online
Included with membership

In part­ner­ship with SER­RALA, this ASUG web­cast will deliv­er insights designed to sup­port your work with SAP technology.


Dis­cov­er how Zurich North America’s SAP-embed­ded accounts payable (AP) automa­tion solu­tion has helped it intel­li­gent­ly auto­mate its claims process. This solu­tion has also sim­pli­fied claims approvals for field agents, main­tain­ing trans­paren­cy across Zurich North America’s glob­al loca­tions and out­sourced ser­vice providers.
 

The trans­for­ma­tion, spurred on by the company’s move to SAP S/4HANA, pro­vid­ed the AP team with a unique oppor­tu­ni­ty to stream­line tasks and rethink who does what: peo­ple or robots.


Key Take­aways:
  • The move to SAP S/4HANA is an oppor­tu­ni­ty for dig­i­tal trans­for­ma­tion in AP. Lever­age this new plat­form to improve AP pro­cess­ing and rethink who does what: peo­ple or robots. 
  • Dig­i­tal trans­for­ma­tion has many ben­e­fits for AP. It will elim­i­nate cum­ber­some man­u­al tasks, increase process trans­paren­cy across dis­trib­uted teams, and stream­line infor­ma­tion exchange between key AP stake­hold­ers: ven­dors, pro­cure­ment, the mas­ter data team, and on-the-go invoice approvers. 
  • Automa­tion is not the only thing AP lead­ers can imple­ment to increase straight-through invoice pro­cess­ing rates. Mea­sure process cycle times and oth­er key met­rics such as invoice for­mats, excep­tions, and top ven­dors to iden­ti­fy oth­er areas for improvement.