ASUG Podcasts
May 4, 2026
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How Agen­tic AI Enables More Pre­dic­tive and Pre­ven­ta­tive SAP Support

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This week on ASUG Talks, we learn how SAP is evolv­ing its sup­port options, lever­ag­ing agen­tic AI to ensure sup­port is pre­dic­tive and pre­ven­ta­tive. This approach fur­ther enables cus­tomers as they seek to main­tain orga­ni­za­tion­al flex­i­bil­i­ty and con­tend with ever-chang­ing busi­ness dynam­ics and socioe­co­nom­ic disruptions. 

Key Insights

  • SAP’s sup­port focus­es in 2026
  • Spe­cif­ic exam­ples of how agen­tic AI is spurring sup­port innovation 
  • Cus­tomer ben­e­fits stem­ming from agen­tic AI imbued SAP support 

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