In part­ner­ship with enosix, this ASUG web­cast will deliv­er insights designed to sup­port your work with SAP Technology.

In this web­cast, Joshua Green­baum, Prin­ci­pal Ana­lyst at Enter­prise Appli­ca­tions Con­sult­ing, and Ger­ald Schlechter, CTO and Co-founder of enosix, will dis­cuss the chal­lenges that SAP ECC cus­tomers face in mov­ing to SAP S/4HANA, and how lever­ag­ing a mod­ern approach to inte­gra­tion can cre­ate a clear path for­ward. Stephen Drig­gs, Head of CRM at Stan­ley Black & Deck­er, will share his per­spec­tive on the impor­tance of reduc­ing com­plex­i­ty, deliv­er­ing a uni­fied cus­tomer expe­ri­ence, and how enosix can be an impor­tant part of an enter­prise move to SAP S/4HANA.

Key Take­aways:

• How to main­tain a great cus­tomer expe­ri­ence dur­ing your move from SAP ECC to SAP S/4HANA

• How to embrace a new, mod­ern approach to cus­tomer expe­ri­ence that will accel­er­ate dig­i­tal transformation

• Impor­tant lessons from glob­al lead­ing brands on inte­gra­tion and deliv­er­ing cus­tomer expectations
   

Time­stamps:

• Wel­come
• ASUG Annouce­ments [00:58]
• Pre­sen­ta­tion and Speak­er Intro­duc­tion [2:08]
• Bar­ri­ers to Dig­i­tal Trans­for­ma­tion [3:41]
• Com­plex­i­ty of Dig­i­tal Trans­for­ma­tion [11:06]
• Com­plex­i­ty Elim­i­nat­ed [22:35]
• Cus­tomer Sto­ry: Stan­ley Black & Deck­er [25:53]
• Q&A: [48:21]
• ASUG Mem­ber­ship [59:50]