- Introduction and Context Setting
- Choosing the Right Application Lifecycle Management Solution for Your Needs
- Connecting SAP and ServiceNow for ITSM, ITOM and Change Management
- From Insights to Actions and Going Deeper with SAP Application Lifecycle Management
Choosing the Right Application Lifecycle Management Solution for Your Needs
In this session, we will introduce and put in context the three strategic SAP solutions to manage the life cycle of SAP applications: SAP Solution Manager, SAP Focused Run, and SAP Cloud ALM. The session will cover positioning and the road map of each strategic product to help you select the right ALM solution for your needs.
SAP Solution Manager is the well-established ALM platform of SAP. It is an on-premise solution to support on-premise applications as well as hybrid landscapes. The rich functional portfolio supports all aspects of ALM. Customers can select those functions they require, and they can configure them individually to their individual needs.
SAP Focused Run is a powerful solution for service providers and large customers who want to host all their customers in a central, scalable, safe, and automated environment. It also addresses customers with advanced needs regarding system management, user monitoring, integration monitoring, and configuration and security analytics.
SAP Cloud ALM is for customers that use only (or at least predominantly) cloud solutions from SAP, and do not want to deploy their own on-premise ALM platform for managing these applications. It is a brand-new solution built on modern cloud technology.
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Connecting SAP and ServiceNow for ITSM, ITOM and Change Management
CONCORN has built the adapter that SAP and ServiceNow customers have been waiting for, not just to connect these two software platforms, but to enhance the processes that reduce costs, increase IT efficiency and improve customer service.
As companies move towards enterprise-wide digitization and cloud environments, the SNOW Adapter allows forward thinking organizations the ability to reconcile ITSM information between SAP and ServiceNow, automatically saving significant time on manual resources and mitigating risk. On premise or in the cloud… it doesn’t matter.
CONCORN's SNOW Adapter integrates ServiceNow with SAP Solution Manager (Change Request Management, Application Operations, IT Service Management, Dashboard and Reporting) S/4 HANA, ECC, CRM, FIORI, etc... allowing the bi-directional exchange of information from one single source of truth.
In this session you will discover the benefits and efficiencies to be gained by using Concorn’s SNOW Adapter and learn how you can integrate SAP and ServiceNow out of the box integration.
This is not a webcast—this event is about bringing topic experts together for a guided conversation to expose key learnings around ALM. As an attendee, you will have opportunities to provide feedback and ask questions throughout the event. Please take advantage of this chance to engage with us during this dialogue.
If you have a success story to share, a non-member who would like to register, or are interested in sponsorship opportunities, please email us at firstname.lastname@example.org.
- Marc Thier, SVP Technology Support at SAP AG, SAP
- Tim Steuer, Vice President ALM, SAP SE
- Valton Berisha, CEO, CONCORN
- Paul Kurchina, Connector, Community Builder and ASUG Evangelist, ASUG
- Alexander Ertl, Senior Product Manager for SAP, Tricentis