SAP runs its own SAP Cus­tomer Expe­ri­ence solu­tions to become a cus­tomer-first orga­ni­za­tion that can com­pete in the cloud and dig­i­tal econ­o­my. Learn how cut­ting a six-week sales process to an online trans­ac­tion com­plet­ed in min­utes improves the busi­ness-to-busi­ness expe­ri­ence. Learn from SAP how to exceed omnichan­nel expectations. 

Key take­aways:

• Learn how to oper­ate with a cus­tomer-first mindset.
• Dis­cov­er how short­ened and sim­pli­fied sales cycles dri­ve business. 
• Find out how to bring a B2C buy­ing expe­ri­ence to a B2B world. 

Tar­get audience:

• Tech­ni­cal Asso­ciates (those look­ing to learn how to use prod­ucts effi­cient­ly and effectively) 
• Man­agers (those tasked with dri­ving oper­a­tional effi­cien­cy and orga­ni­za­tion­al initiatives)
• Exec­u­tives (those using tech to dri­ve busi­ness strategies)