BJ's Wholesale Club Simplifies Rebates & Improves Customer Experience with Instant Access to Sales Documents

Hosted by Dolphin Enterprise Solutions

Please join ASUG Platinum Affiliate member Dolphin Enterprise Solutions and BJ’s Wholesale Club for this webcast.

The complex structure of rebate programs which require multiple pieces of documentation are the reason rebate payments to loyal customers are frequently delayed.

In this webcast, hear how BJ’s, a leading operator of membership warehouse clubs in the Eastern United States, simplified its rebates program and improved customer experience by enabling sales document management solution that provided:

- Instant access to all rebate program documents online.
- Ability to package rebate documents for quick dispute resolution.
- Reduce storage costs and improved system performance with a best practice-based document management solution.

Speakers:
Jonathan Zink, Financial Analyst - Vistex Group, BJ’s Wholesale Club
Brian Shannon, Chief Strategy Officer, Dolphin Enterprise Solutions