Events

BJ’s Wholesale Club Simplifies Rebates and Improves Customer Experience with Instant Access to Sales Documents

Sep 14, 2016 | 1:00 PM1:50 PM CDT
Online
Included with membership

BJ’s Whole­sale Club Sim­pli­fies Rebates & Improves Cus­tomer Expe­ri­ence with Instant Access to Sales Documents

Host­ed by Dol­phin Enter­prise Solutions

Please join ASUG Plat­inum Affil­i­ate mem­ber Dol­phin Enter­prise Solu­tions and BJ’s Whole­sale Club for this webcast.

The com­plex struc­ture of rebate pro­grams which require mul­ti­ple pieces of doc­u­men­ta­tion are the rea­son rebate pay­ments to loy­al cus­tomers are fre­quent­ly delayed.

In this web­cast, hear how BJ’s, a lead­ing oper­a­tor of mem­ber­ship ware­house clubs in the East­ern Unit­ed States, sim­pli­fied its rebates pro­gram and improved cus­tomer expe­ri­ence by enabling sales doc­u­ment man­age­ment solu­tion that provided:

 — Instant access to all rebate pro­gram doc­u­ments online.
 — Abil­i­ty to pack­age rebate doc­u­ments for quick dis­pute resolution.
 — Reduce stor­age costs and improved sys­tem per­for­mance with a best prac­tice-based doc­u­ment man­age­ment solution.

Speak­ers:
Jonathan Zink, Finan­cial Ana­lyst — Vis­tex Group, BJ’s Whole­sale Club
Bri­an Shan­non, Chief Strat­e­gy Offi­cer, Dol­phin Enter­prise Solutions