Customer Management Taskforce: Paradigm shift in the Customer Management and sneak peek at the SAP Customer Experience portfolio
Customer Experience (CX) combined with customer understanding have become business critical. Join this conversation to explore how this business paradigm has evolved in recent times and how it has impacted the CX product portfolio at SAP. Hear about recent innovations already released or about to be released. Learn how these fresh innovations are driving business growth.
This session will occur on Tuesday, October 25, 2022, at 10a.m. ET/9a.m. CT, and will feature:
- Evolution of customer experience CX in the past couple of years.
- How is technology keeping up with new business requirements.
- SAP CX portfolio and its evolution to support the new paradigm.
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