Abstract:

The individual-centered economy is already here. The newest digital technologies – among them social media, mobility, analytics and cloud – keep changing how people, businesses and governments interact. These digital forces enable unprecedented levels of connectedness and so the world is already investing in consumer-centricity. However, these new technologies are truly still in their infancies. The transformation that is already underway will soon intensify, resulting in a paradigm shift from customer-centricity toward an everyone-to-everyone (E2E) economy. The implication for value creation and allocation will be profound. New IBM research shows that many organizations are still not ready to navigate the E2E environment. To prepare for the radical disruption ahead, companies need to act now to create experiences and business models that are orchestrated, symbiotic, contextual and cognitive.

Speaker: 

Nancy Thomas , Managing Partner, Enterprise Performance Management, IBM

Speaker Bio:

Nancy Thomas is a Senior IBM Executive that is a Member of the IBM Chairman’s Growth and Transformation Team driving the strategic initiatives of the IBM Company. Nancy is Managing Partner, Enterprise Performance Management, under IBM’s Transformation and Operations Team. Enterprise performance management (EPM) is a way of monitoring business performance across the enterprise, with improving business performance the ultimate objective of the process.

Before moving to Transformation and Operations, she was General Manager of IBM Global Enterprise Applications, Global Business Services, focusing to enable enterprises with modern enterprise applications to embrace digital transformation and cognitive business era. Prior to this position, Nancy was Managing Partner of GBS GCG and VP AMS GBS GMU, responsible for the strategic direction and operational management of a large team of Partners and consultants. During the past six years, she made great efforts and achievements on leading GCG GBS business and building the GCG GBS leadership and consulting team.

Nancy also leads the Global Business Services Diversity initiative which focuses on the advancement of women in IBM through attracting and developing women in leadership.

Nancy has more than 20 years of global consulting experience focusing on process transformation, shared service implementations, cost reduction efforts, software selection, ERP implementations of SAP, merger and acquisition integration, profitability reporting, business analytics and optimization, and Global Integrated Enterprise(GIE).

With an extensive background in ERP, process transformation, and business analytics and optimization, Nancy helped drive tangible benefits and cost savings for global implementations at leading companies like Panasonic, Dailmer, Sony, PepsiCo, Anheuser-Busch, JC Penney, Lexmark, Motorola, Sabre, Simon & Schuster, UTC, and Zurich Financial Systems.