DUMMY Transforming Taxpayer Services With Tax Insights powered by SAP Leonardo Machine Learning
SAP Intelligent Enterprise Enablement Series
Abstract:
The Office of State Revenue (OSR), a part of Queensland Treasury (public sector agency in Queensland, Australia), partnered with SAP to develop an initial proof of concept (PoC) using SAP Leonardo machine learning (ML) capabilities and SAP HANA PAL.
The objective is to transform taxpayer services—specifically for revenue collection and debt management.
The proof of concept solution provided the capability, which was never possible before, to predict taxpayers who may become debtors—to a 71% accuracy level.
This accuracy is expected to increase in production as more data sources are added. This session will share the journey from the PoC to the current status with a look into the plans going forward.
Simon currently is the Deputy Commissioner for Queensland Treasury located in Brisbane, Australia. Prior to becoming deputy commissioner, he served as director for 10 years with Queensland Treasury.
Simon believes in the importance of collaborating and sharing his knowledge with colleagues and members of the industry. He appreciates opportunities to express his ideas and stay ahead of the curve.
Simon received his Masters of Commercial Law, Resources, Corporations and Tax from the University of Melbourne.
Speakers:
Simon McKee, Deputy Commissioner, Queensland Treasury
Katherine Love, Program Director at Office of State Revenue, Queensland Brisbane, Australia
Speaker Bios:
Simon currently is the Deputy Commissioner for Queensland Treasury located in Brisbane, Australia. Prior to becoming deputy commissioner, he served as director for 10 years with Queensland Treasury.
Simon believes in the importance of collaborating and sharing his knowledge with colleagues and members of the industry. He appreciates opportunities to express his ideas and stay ahead of the curve.
Simon received his Masters of Commercial Law, Resources, Corporations and Tax from the University of Melbourne.
Katherine is a PRINCE2 certified program / project manager with over twenty years experience in SAP and fourteen in program / project management.
Over recent years, Katherine has successfully directed and led enterprise wide SAP enabled implementations of Environmental Health and Safety Management, Identity Management, Business Planning and Consolidations - including the first client implementation globally as well as Business Intelligence, Reporting and Analytics.
As an experienced program manager, Katherine has been responsible for the development of business cases covering program inception through to subsequent approval at board and CEO level, stakeholder management and engagement up to C level, development of business transformation strategies and implementation plans and development of over-arching organizational change management approaches.