Events

Enabling SAP Technology for Improved Customer Service at Tyson Foods

Webcasts
Jul 19, 2019 | 10:00 AM10:00 AM CDT
Online
Included with membership

Tyson Foods is the world’s sec­ond-largest proces­sor and mar­keter of chick­en, beef, and pork, and a com­pa­ny con­tin­u­ing to grow through acqui­si­tion. It reached a point where to improve cus­tomer expe­ri­ence, employ­ees need­ed to per­form the same tasks the same way.” Easy to say and hard to do when you’re try­ing to move away from long-estab­lished ways and lega­cy sys­tems while inte­grat­ing acquired com­pa­nies with their own ways.

Join Tyson’s asso­ciate direc­tor of net­work strat­e­gy and the IT solu­tion archi­tect for enter­prise appli­ca­tions to hear how their team is adopt­ing best- in- class busi­ness process­es enabled through SAP S/4HANA and SAP Inte­grat­ed Busi­ness Plan­ning. Join this web­cast to hear how Tyson over­came chal­lenges such as:

  • Func­tion­al­i­ty gaps
  • Risk mit­i­ga­tions
  • Cul­tur­al changes

This web­cast series fea­tures speak­ers from the Con­sumer Indus­tries Forum peer net­work. Hear more case stud­ies on how com­pa­nies are dri­ving cus­tomer expe­ri­ence with end-to-end process­es and sys­tems. The 2019 Con­sumer Indus­tries Forum will take place Oct. 2 – 3 in Phoenix.