From Reactive Support to Strategic Impact: Lessons from Avril’s AI-Driven SAP Support Journey
In partnership with Syntax Systems Limited, this ASUG webcast will deliver insights designed to support your work with SAP technology.
As SAP environments become more complex, many IT teams find themselves spending significant time managing day-to-day support activities, leaving less capacity for innovation and strategic initiatives.
Join Avril Supermarché Santé and Syntax for a conversation on their journey to rethink application support and explore how AI-enabled approaches are helping teams improve efficiency, identify issues earlier, and create more capacity for higher-value work.
Key Takeaways:
- How Avril approached transforming SAP application support from reactive issue management to a more proactive model
- Practical lessons learned from introducing AI-enabled automation into SAP operations
- How organizations can identify opportunities to improve efficiency while keeping teams focused on strategic priorities