EPCOR runs a highly complex business in Canada, providing over 1 million customers with power, water, wastewater and natural gas in both regulated and de-regulated environments. The company recently underwent an exciting business transformation, including a major, highly complex SAP CIS implementation, which was completed during the COVID-19 pandemic in November 2020. To reimagine and transform their business, they chose the bold path of questioning everything...and it paid off.

With the successful (100% virtual) go-live behind them, and critical success metrics from the project already achieved, EPCOR is turning its attention to leveraging new technology to reduce cost and complexity and truly become an intelligent enterprise.