The util­i­ties indus­try around the world was already fac­ing trans­for­ma­tion­al chal­lenges for all aspects of the util­i­ties busi­ness. From asset man­age­ment pro­vid­ing increased resilience and sup­port for dis­trib­uted ener­gy sources, to increas­ing­ly com­plex ener­gy net­works and mar­kets, to true 21^st-cen­tu­ry cus­tomer and ser­vice expe­ri­ence. When COVID-19 changed our dai­ly lives and how most busi­ness oper­ate, many of those pre­vi­ous­ly expe­ri­enced chal­lenges enlarged, and the need for trans­for­ma­tion accel­er­at­ed. Learn how SAP is help­ing util­i­ties today and tomor­row to meet those chal­lenges and to thrive both today and in 2021.