Events

Integrate SAP and ServiceNow: Out of the Box

Webcasts
Apr 29, 2020 | 11:00 AM11:59 AM CDT
Online
Included with membership

In part­ner­ship with Con­corn, this ASUG web­cast will deliv­er insights designed to sup­port your work with SAP Technology.


CON­CORN has built the adapter that SAP and Ser­vi­ceNow cus­tomers have been wait­ing for, not just to con­nect these two soft­ware plat­forms, but to enhance the process­es that reduce costs, increase IT effi­cien­cy and improve cus­tomer service. 
 
As com­pa­nies move towards enter­prise-wide dig­i­ti­za­tion and cloud envi­ron­ments, the SNOW Adapter allows for­ward think­ing orga­ni­za­tions the abil­i­ty to rec­on­cile ITSM infor­ma­tion between SAP and Ser­vi­ceNow, auto­mat­i­cal­ly sav­ing sig­nif­i­cant time on man­u­al resources and mit­i­gat­ing risk. On premise or in the cloud… it doesn’t matter.
 
CON­CORN’s SNOW Adapter inte­grates Ser­vi­ceNow with SAP Solu­tion Man­ag­er (Change Request Man­age­ment, Appli­ca­tion Oper­a­tions, IT Ser­vice Man­age­ment, Dash­board and Report­ing) S/4 HANA, ECC, CRM, FIORI, etc… allow­ing the bi-direc­tion­al exchange of infor­ma­tion from one sin­gle source of truth.

Key Take­aways:

  • Dis­cov­er the ben­e­fits and effi­cien­cies to be gained by using Concorn’s SNOW Adapter

  • Learn how you can inte­grate SAP and Ser­vi­ceNow  out of the box integration 

  • Tips and Tricks” guide to improve their ROI and usage of SAP Solu­tion Manager.