Prior to the implementation of mobile applications and devices, paper forms were the norm for most field technicians at Lincoln Electric System. SAP Work Manager allows technicians to process SAP PM orders on a mobile device but does not provide a method for the structured entry of non-SAP data such a form. The information can be recorded in the long text of the order, but this method was not satisfactory, as it was difficult to search for the information and allowed room for fields to be missed. As a result, many paper forms remained even after the deployment of the SAP Work Manager mobile application. We introduced a simple solution to allow for the replacement of paper forms with digital data entry with a loose integration of SAP Work Manager and Microsoft Power Apps. The form data is now entered on the mobile device, associated to the SAP PM order number, and stored in SharePoint lists. The form data is now easy to enter, has better quality, and is easily searchable.

Key learnings:

  • Microsoft Power Apps can be easily integrated with existing mobile solutions for form entry.
  • Form data stored in SharePoint allows for process improvements using Power Automate or standard SharePoint alerts.
  • Enhancements required in Work Manager for this solution are minimal.

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