Events

Keynote: How Lincoln Electric System Streamlined Form Entry with SAP Work Manager

Industry and Technology Conferences
Apr 14, 2021 | 12:00 AM12:00 AM CDT
Online
Included with membership

Pri­or to the imple­men­ta­tion of mobile appli­ca­tions and devices, paper forms were the norm for most field tech­ni­cians at Lin­coln Elec­tric Sys­tem. SAP Work Man­ag­er allows tech­ni­cians to process SAP PM orders on a mobile device but does not pro­vide a method for the struc­tured entry of non-SAP data such a form. The infor­ma­tion can be record­ed in the long text of the order, but this method was not sat­is­fac­to­ry, as it was dif­fi­cult to search for the infor­ma­tion and allowed room for fields to be missed. As a result, many paper forms remained even after the deploy­ment of the SAP Work Man­ag­er mobile appli­ca­tion. We intro­duced a sim­ple solu­tion to allow for the replace­ment of paper forms with dig­i­tal data entry with a loose inte­gra­tion of SAP Work Man­ag­er and Microsoft Pow­er Apps. The form data is now entered on the mobile device, asso­ci­at­ed to the SAP PM order num­ber, and stored in Share­Point lists. The form data is now easy to enter, has bet­ter qual­i­ty, and is eas­i­ly searchable.

Key learn­ings:

  • Microsoft Pow­er Apps can be eas­i­ly inte­grat­ed with exist­ing mobile solu­tions for form entry.
  • Form data stored in Share­Point allows for process improve­ments using Pow­er Auto­mate or stan­dard Share­Point alerts.
  • Enhance­ments required in Work Man­ag­er for this solu­tion are minimal.