Events

Kickoff for SAP Customer Connection CRM & SAP Contact Center

Oct 24, 2018 | 5:00 AM – 6:00 AM
SAP Connect located at
Included with membership

We would like to invite you to an intro­duc­to­ry kick­off call for the SAP Cus­tomer Con­nec­tion project CRM 2019.

 Agenda:

•             Project time­line and scope 

•             Intro­duc­tion to the SAP Cus­tomer Con­nec­tion program

•             How to par­tic­i­pate: process and tools

Feed­back from SAP cus­tomers is essen­tial to improve SAP solu­tions in pro­duc­tive use. We run the Cus­tomer Con­nec­tion pro­gram to gath­er and process this feedback. 

Cus­tomer Con­nec­tion works in projects with a fixed prod­uct scope and time­line. In these projects, SAP cus­tomers col­lect improve­ment requests for SAP prod­ucts in main­stream maintenance. 

The SAP team will con­sid­er and review: 

SAP CRM on premise relat­ed requests with a min­i­mum of 10 sup­port­ing (vot­ing) cus­tomers, and deliv­er accept­ed requests via SAP Notes and Sup­port Packages. 

SAP Con­tact Cen­ter relat­ed requests with a min­i­mum of 5 sup­port­ing (vot­ing) customers. 

 This project is a great oppor­tu­ni­ty for you to influ­ence devel­op­ment at SAP, and to request func­tion­al­i­ty which you have been wait­ing for. To learn more about the pro­gram, please vis­it the col­lab­o­ra­tion site: Cus­tomer Influ­ence.

Tele­con­fer­ence:  https://​sap​.emea​.pgi​con​nect​.com/​D​038830

Dial-In: 18663127353 

17208976637 

Par­tic­i­pant Code: 691 006 5668