In an ever-changing customer service environment where customers expect so much more and companies are moving into servitization models, it can be hard to keep up. Take some time to understand how SAP Scheduling and Optimization is helping customers to do so much more with less and adapting to realize customers’ growing demands.

Key learnings:

• Hear about SAP's new FSM strategy
• Servitization models of selling outcomes rather than products
• Stories about scheduling and how to increase your company's customer service offering
• Doing more with less