Quarterly IT Operations Briefing: Support, Security, and What’s Ahead

What to Expect:

Join us for the inaugural Quarterly IT Operations Briefing, where we bring together timely updates on critical topics impacting SAP customers. In this session, SAP experts will share the latest on: 

• Holiday Support Readiness: How SAP support prepares customers for peak retail events like Black Friday and Cyber Monday.
• AI/LLM Innovations in SAP Support: New tools helping SAP support engineers boost efficiency and focus more on resolving cases.
• Support Accreditation Course: Resources to ensure your teams are familiar with SAP’s full support offerings.
• Security Update: Key developments and guidance to help you strengthen your SAP security posture.

This session is designed to keep IT operations professionals up to date with the latest support and security insights, while also providing a preview of resources and innovations shaping SAP operations. 

Suggested Resources:

• Explore your dedicated IT Operations Resource Center to access all previous ASUG Community Conversations, resources, and materials to support your journey.
• To connect with other ASUG members, join the IT Operations Community.
• To continue the conversation, join the IT Operations private LinkedIn group.

If you have questions in advance of this Community Conversation, please reach out to us at communities@asug.com.