What to Expect:

Join us for the inau­gur­al Quar­ter­ly IT Oper­a­tions Brief­ing, where we bring togeth­er time­ly updates on crit­i­cal top­ics impact­ing SAP cus­tomers. In this ses­sion, SAP experts will share the lat­est on: 

• Hol­i­day Sup­port Readi­ness: How SAP sup­port pre­pares cus­tomers for peak retail events like Black Fri­day and Cyber Monday.
• AI/LLM Inno­va­tions in SAP Sup­port: New tools help­ing SAP sup­port engi­neers boost effi­cien­cy and focus more on resolv­ing cases.
• Sup­port Accred­i­ta­tion Course: Resources to ensure your teams are famil­iar with SAP’s full sup­port offerings.
• Secu­ri­ty Update: Key devel­op­ments and guid­ance to help you strength­en your SAP secu­ri­ty posture.

This ses­sion is designed to keep IT oper­a­tions pro­fes­sion­als up to date with the lat­est sup­port and secu­ri­ty insights, while also pro­vid­ing a pre­view of resources and inno­va­tions shap­ing SAP operations. 

Sug­gest­ed Resources:

• Explore your ded­i­cat­ed IT Oper­a­tions Resource Cen­ter to access all pre­vi­ous ASUG Com­mu­ni­ty Con­ver­sa­tions, resources, and mate­ri­als to sup­port your journey.
• To con­nect with oth­er ASUG mem­bers, join the IT Oper­a­tions Community.
• To con­tin­ue the con­ver­sa­tion, join the IT Oper­a­tions pri­vate LinkedIn group.

If you have ques­tions in advance of this Com­mu­ni­ty Con­ver­sa­tion, please reach out to us at communities@​asug.​com.