Find out how a suc­cess­ful top-tier ener­gy util­i­ty com­pa­ny will empow­er their cus­tomer base with self-ser­vice capa­bil­i­ties, while sim­pli­fy­ing their IT infra­struc­ture and stream­lin­ing oper­a­tions. In this webi­nar, SDG&E will share their jour­ney about how they are lever­ag­ing SAP and a robust, cloud cus­tomer expe­ri­ence (CX) plat­form, SAP Self Ser­vice Accel­er­a­tor by SEW, to achieve true dig­i­tal transformation. 

Key Take­aways

• Cre­ate an proac­tive and pos­i­tive cus­tomer expe­ri­ence by adopt­ing a cus­tomer-first dig­i­tal strat­e­gy that dri­ves engage­ment and bet­ter ser­vices your customers. 
• Sim­pli­fy your over­all IT archi­tec­ture to become more effi­cient through an SAP first approach. 
• Deliv­er the ulti­mate cus­tomer expe­ri­ence (CX) by lever­ag­ing the indus­try-lead­ing dig­i­tal cus­tomer engage­ment platform.