Now more than ever, it is impor­tant to under­stand your cus­tomers and how to engage with them. Whether it’s being able to deliv­er a per­son­al­ized expe­ri­ence, pro­vide the data pri­va­cy that cus­tomers need, cap­ture and under­stand their feed­back, or build trust for ongo­ing rela­tion­ships, SAP pro­vides the solu­tions need­ed to cre­ate mean­ing­ful expe­ri­ences with your customers.

Join us for a series of web­casts where you will learn about the strat­e­gy and road map for SAP’s Cus­tomer Expe­ri­ence prod­uct port­fo­lio, as well as the cross-prod­uct solu­tions need­ed to sup­port them, includ­ing user expe­ri­ence, intel­li­gence and ana­lyt­ics, ser­vices and sup­port, and cloud operations.

This web­cast will net­work the entire val­ue chain of the sales force with inno­v­a­tive soft­ware and a deep under­stand­ing of cus­tomer needs. SAP Field Ser­vice Man­age­ment helps you with this and equips your tech­ni­cians with mobile tools and func­tions for arti­fi­cial intel­li­gence, machine learn­ing, and the Inter­net of Things. 

Key take­aways:

• Get an overview of the core func­tion­al­i­ties of SAP Field Ser­vice Management.
• Under­stand the product’s strate­gic direction.
• Gain insight to the prod­uct road map.