In partnership with SAP, this ASUG webcast will deliver insights designed to support your work with SAP technology.
In this era of perpetual newness and innovation, customer service can no longer be an island, disconnected from the rest of your organization. Now more than ever, customer service must be intertwined with the value chain. Customer service plays a critical role in your brand narrative, protecting your company’s reputation, generating new business models, and increasing customer lifetime value.
Join this session to learn about the latest trends influencing the future of service and for a showcase of how SAP Service Cloud can help organizations transform by better engaging with customers, connecting service to the value chain, and delivering greater profitability.
Speakers
- Nitin Badjatia, SVP, Solutions and Marketing, SAP Sales Cloud and SAP Service Cloud
- Kiran Karadi, VP, Product Management, SAP Service Cloud