In this presentation, we will focus on the Big Lots journey to SAP Solution Manager 7.2, lessons learned, and how SAP Solution Manager 7.2 helps overcome business and IT challenges of an enterprise through a fully integrated, end-to-end IT delivery and operations platform.

Key takeaways:

  • Discuss journey to SAP Solution Manager 7.2
  • Effective centralized landscape management
  • Leverage Solution Manager to improve IT performance
  • SAP Support Backbone update


Manish Garg, Big Lots Stores, Inc.

Sai Rolla, Kellton Tech, Inc.

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