Deliv­er cus­tomer-focused solu­tion enhance­ments that improve per­for­mance and sim­pli­fy your busi­ness process­es. Dis­cov­er the lat­est inno­va­tions with SAP Solu­tion Man­ag­er 7.2 from the SAP Cus­tomer Con­nec­tion pro­gram. Under­stand the impact of the SAP sup­port back­bone update and learn what steps to take to with your SAP Solu­tion Manager.

Speak­ers:

Matthew Har­mon, Goodyear

Tim Steuer, SAP

Time­stamps:

• About Goodyear- 3:25
• Key Out­comes and Agen­da- 5:00
• How Cus­tomers Can Shape SAP Solu­tions- 7:23
• Extend­ing the Scope of SAP Cus­tomer Con­nec­tion- 9:30
• Process Man­age­ment- 14:28
• 2019 Project scopes, time­line, and cus­tomer roles- 18:35
• Trans­for­ma­tion Nav­i­ga­tor- 24:10
• SAP Inno­va­tion and Opti­miza­tion Pathfind­er- 29:26
• Con­clu­sion- 37:03