How ChaRM made an Impact at Topcon

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Host­ed by: Solu­tion Manager

Top­con, an indus­try lead­ing GPS Posi­tion­ing, Smart Infra­struc­ture and Eye Care multi­na­tion­al com­pa­ny desired to mature their change & request man­age­ment process­es via a more struc­tured approach to bet­ter sup­port their busi­ness. After much research, Top­con select­ed SAP Solu­tion Manager’s Change Request Man­age­ment (ChaRM). Dri­ven both by tool and process improve­ments, ChaRM empow­ered Top­con to achieve:

1. Com­plete trace­abil­i­ty of change requests from busi­ness request to tech­ni­cal transport;
2. A frame­work of con­sis­tent doc­u­men­ta­tion through­out the SDLC life­cy­cle; and
3. Fea­tures to achieve FDA and SOX Compliance

In this webi­nar, atten­dees will get prac­ti­cal advice on how to man­age change in an envi­ron­ment where IT needs to deliv­er enhance­ments more quick­ly and with reduced risk to pro­duc­tion sup­port. We will also look at the inno­va­tions and changes in Change Request Man­age­ment and Require­ments Man­age­ment in SAP Solu­tion Man­ag­er 7.2.Attend to hear about Topcon’s jour­ney from imple­men­ta­tion to adop­tion and learn how your com­pa­ny can like­wise lever­age the pow­er of ChaRM.

Speak­ers:

Steve Chris­t­ian, Solu­tion Man­ag­er Prac­tice Lead, NIM­BL LLC.