Accel­er­ate and enrich your dig­i­tal cus­tomer expe­ri­ence. Attend this deep-dive kick­off event to learn about what SAP CX is, top trends, and hot top­ics. Dur­ing this ses­sion, you will get a strate­gic overview of CX and why it should be a pri­or­i­ty in your dig­i­tal trans­for­ma­tion. Pre­sen­ta­tions will include a cus­tomer overview and case study, prod­uct and strat­e­gy updates from SAP CX lead­ers, and a part­ner expert shar­ing thought leadership.

• Learn about the SAP CX cloud prod­uct port­fo­lio innovations. 
• Hear how to har­ness the pow­er of data to build trust and improve the cus­tomer experience. 
• Build greater agili­ty and flex­i­bil­i­ty in your e‑commerce business. 
• Cre­ate hyper-per­son­al­iza­tion and enable one-to-one messaging.
• Deliv­er con­nect­ed sales expe­ri­ences that accel­er­ate the buy­ing process and turn cus­tomers into advocates.
• Deliv­er fast and reli­able ser­vice expe­ri­ences that build cus­tomer loyalty. 

This ses­sion will focus on the char­ac­ter­is­tics of mean­ing­ful cus­tomer expe­ri­ences as well as how agili­ty and time to val­ue are essen­tial. Dis­cov­er how your orga­ni­za­tion can under­stand your audi­ence, engage with your cus­tomers, and deliv­er on brand promises.

As an attendee, you will have oppor­tu­ni­ties to pro­vide feed­back and ask ques­tions through­out the event. Please take advan­tage of this chance to engage with us dur­ing this dialogue.

If you have a suc­cess sto­ry to share, a non­mem­ber who would like to reg­is­ter, or are inter­est­ed in spon­sor­ship oppor­tu­ni­ties, please email us at asugexpress@​asug.​com.