The End of Mag­i­cal Think­ing: Met­rics Mat­ters Revealed

Join a con­ver­sa­tion between not­ed author Michael Doane, and ASUG vol­un­teer and SAP Men­tor Jim Spath on the state of enter­prise tech­nol­o­gy appli­ca­tion soft­ware, focus­ing on hard met­rics nec­es­sary for con­tin­u­ous busi­ness process improve­ment.  Okay, your com­pa­ny has been run­ning SAP for years — now what?  Are you mea­sur­ing what you should?  Does your busi­ness ask IT for crit­i­cal trend­ing or is it a hands off approach?  This ses­sion will be inter­ac­tive, with atten­dees able to ask Michael direct questions.

By attend­ing you will:

• Learn more about how SAP appli­ca­tion port­fo­lio man­age­ment can work
• Under­stand the enter­prise domains
• Learn the basics of busi­ness mea­sure­ment in a busi­ness process environment
• Con­nect with peers

Speak­ers:
Michael Doane, Doane Associates
Jim Spath, Vol­un­teer Moderator

Michael Doane is a lead­ing author­i­ty on enter­prise appli­ca­tions. He advis­es clients on strate­gies, imple­men­ta­tion and inte­gra­tion with a focus upon meth­ods for deriv­ing con­tin­u­ous and mea­sur­able val­ue from enter­prise appli­ca­tions investments.

He is the author of The SAP Blue Book, a Con­cise Busi­ness Guide to the World of SAP, as well as The SAP Green Book, A Busi­ness Guide for Effec­tive­ly Man­ag­ing the SAP Life­cy­cle.