ASUG invites you to par­tic­i­pate in a dai­ly dia­logue with your peers. 

Our goal each day is to con­nect you with peo­ple and resources that will help you get the most val­ue from your SAP invest­ment. In a time of ​“social dis­tanc­ing,” the need to con­nect with peers to talk through busi­ness chal­lenges has nev­er been more important. 

Join us each day at 4 p.m. ET / 3 p.m. CT for an hour of vir­tu­al dia­logue on the top­ic of the day. These con­ver­sa­tions are open to all ASUG mem­bers, and will be facil­i­tat­ed by a mem­ber of the ASUG staff. 

Insights from the call: 

• SAP has heard of cus­tomers with good setups for remote work/​remote col­lab­o­ra­tion are see­ing the ben­e­fits of their pre­vi­ous efforts 
  • One such cus­tomer is pre­sent­ing an ASUG web­cast on May 5
• Best Prac­tices from SAP points of con­tact on the call 
  • Insti­tut­ing a good change man­age­ment protocol
  • Aware­ness of tools and resources avail­able to you, know­ing where to find the things you might need
  • Test­ing remote login / remote access 
• One cus­tomer has encoun­tered chal­lenges in estab­lish­ing High Avail­abil­i­ty oper­a­tions for all sys­tems (SAP and non-SAP) 
  • Les­son learned to con­sid­er more test­ing in the future, par­tic­u­lar­ly of non-SAP sys­tems that may not have been pri­or­i­tized for 
  • Les­son learned that high avail­abil­i­ty should be an increased focus of future testing

Resources from our Link Potluck:

• Real-time access to sup­port engin­geers with­in SAP
• “Every­thing you need about best prac­tices for a COE” 
• From a tool plat­form to help sup­port a COE, it might be worth review­ing the end-to-end Appli­ca­tion Life­cy­cle Man­age­ment capa­bil­i­ties 
• Enter­prise Sup­port Academy
• Upcom­ing ASUG web­casts for COE: 
  • April 7: Get Instant Access to SAP Prod­uct Sup­port with Next-Gen­er­a­tion, Real-Time Sup­port Channels
  • May 5: Engage Your IT Experts and Busi­ness Users to Show Them How to Do More
• SAP Enter­prise Sup­port Val­ue Maps