In today’s dig­i­tal world, dig­i­tal ser­vices has emerged as a prime mover in reshap­ing the util­i­ty cus­tomer expe­ri­ence. In this webi­nar, experts from SEW and UGI Util­i­ties will dis­cuss how dig­i­tal plat­forms deliv­er an engag­ing, respon­sive, and per­son­al­ized expe­ri­ence to improve cus­tomer engage­ment for UGI Util­i­ties. Learn how util­i­ties can become cus­tomer-cen­tric and dig­i­tal-first by improv­ing their cus­tomer engage­ment strate­gies to pro­vide an end-to-end cus­tomer jour­ney through the adop­tion of dig­i­tal mobile solutions.

Join this web­cast to hear how to:

• Build a uni­fied and proac­tive mul­ti-chan­nel com­mu­ni­ca­tion to deliv­er a seam­less experience
• Pro­vide dig­i­tal self-ser­vice capa­bil­i­ties to improve cus­tomer engage­ment and cus­tomer service
• Dig­i­tal­ly engage with cus­tomer across all touch­points via mobile and web