Discover how Xcel Energy turned the corner on improving its SAP user experience for employees. Learn how Xcel targeted field services first, and focused on managing time cards, communications, and responding to customer outages for both Electric and Natural Gas. Xcel is partnered with Mindset to design and build products that are more engaging for field users. Starting with Design Thinking and Agile product development, Xcel has provided value to its users using SAP Cloud Platform, SAP Fiori, and Google Flutter. Join us for tips and tricks used to overcome challenges that accompany change in a largely traditional IT environment.


  • Dawn Philaya, Director of Innovation and Transformation, Xcel Energy
  • Andy Prier, Director of Solutions, Western USA, Mindset

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