Dis­cov­er how Xcel Ener­gy turned the cor­ner on improv­ing its SAP user expe­ri­ence for employ­ees. Learn how Xcel tar­get­ed field ser­vices first, and focused on man­ag­ing time cards, com­mu­ni­ca­tions, and respond­ing to cus­tomer out­ages for both Elec­tric and Nat­ur­al Gas. Xcel is part­nered with Mind­set to design and build prod­ucts that are more engag­ing for field users. Start­ing with Design Think­ing and Agile prod­uct devel­op­ment, Xcel has pro­vid­ed val­ue to its users using SAP Cloud Plat­form, SAP Fiori, and Google Flut­ter. Join us for tips and tricks used to over­come chal­lenges that accom­pa­ny change in a large­ly tra­di­tion­al IT environment.