Cer­tain deci­sions we make with tech­nol­o­gy expand the options for Cus­tomer Ser­vice. This hot top­ic dis­cus­sion cen­ters around the S/4 deci­sion and how they influ­ence the choic­es for Cus­tomer Ser­vice. Join Ale­jan­dro with AES who will pro­vide insights into their go live on S/4 with RISE on Google Cloud Plat­form for 3 main frame CIS conversations.

Things to think about for dis­cus­sion are how to pri­or­i­tize expe­ri­ences for your Cus­tomer Ser­vice team and bal­ance them with the dri­ve to S/4.

This ses­sion will occur on Mon­day, Novem­ber 21, 2022, at 2:30 p.m. ET/1:30 p.m. CT, and will feature: 

• Dis­cus­sion and net­work­ing oppor­tu­ni­ty with those who are mov­ing to S/4 and those think­ing of mov­ing to S/4

Our objec­tives for you as a Think Tank attendee: 

• Come to the Think Tank ready to share your sto­ry, chal­lenges, and/​or ques­tions. You can email your thoughts by con­tact­ing marykate.​walsh@​asug.​com before the call. 
• Par­tic­i­pate live dur­ing the event by unmut­ing your mic, turn­ing on your video, or shar­ing in the Zoom chat feature. 
• Under­stand the chal­lenges and suc­cess­es oth­er SAP cus­tomers are experiencing. 
• Acquire new ideas for real-world solutions. 
• Make a last­ing new indus­try connection. 

If you are expe­ri­enc­ing chal­lenges and would like to lead your own case study, fill out the sur­vey here.