Certain decisions we make with technology expand the options for Customer Service. This hot topic discussion centers around the S/4 decision and how they influence the choices for Customer Service. Join Alejandro with AES who will provide insights into their go live on S/4 with RISE on Google Cloud Platform for 3 main frame CIS conversations.

Things to think about for discussion are how to prioritize experiences for your Customer Service team and balance them with the drive to S/4.

This session will occur on Monday, November 21, 2022, at 2:30 p.m. ET/1:30 p.m. CT, and will feature: 

  • Discussion and networking opportunity with those who are moving to S/4 and those thinking of moving to S/4

Our objectives for you as a Think Tank attendee: 

  • Come to the Think Tank ready to share your story, challenges, and/or questions. You can email your thoughts by contacting marykate.walsh@asug.com before the call. 
  • Participate live during the event by unmuting your mic, turning on your video, or sharing in the Zoom chat feature. 
  • Understand the challenges and successes other SAP customers are experiencing. 
  • Acquire new ideas for real-world solutions. 
  • Make a lasting new industry connection. 

If you are experiencing challenges and would like to lead your own case study, fill out the survey here