Influ­ence Coun­cils bring mem­bers togeth­er to share their SAP knowl­edge and lead the charge to help SAP improve its solu­tions for cus­tomers. In this web­cast you will learn to facil­i­tate the con­ver­sa­tions that lead to these improve­ments, and you will learn how to cre­ate an atmos­phere that is invit­ing, dynam­ic, and opti­mistic. When SAP hears from an ASUG Influ­ence Coun­cil, the orga­ni­za­tion under­stands that it is hear­ing from count­less orga­ni­za­tions. The improve­ments made to its var­i­ous solu­tions are a tes­ti­mo­ny of the pow­er of the voice of the user when they band togeth­er under the ASUG banner.