Influence Councils bring members together to share their SAP knowledge and lead the charge to help SAP improve its solutions for customers. In this webcast you will learn to facilitate the conversations that lead to these improvements, and you will learn how to create an atmosphere that is inviting, dynamic, and optimistic. When SAP hears from an ASUG Influence Council, the organization understands that it is hearing from countless organizations. The improvements made to its various solutions are a testimony of the power of the voice of the user when they band together under the ASUG banner.