Organizations are increasingly leveraging automation within SAP S/4HANA, but the reality is that business doesn’t run on transactions alone — it runs on documents and communications. Invoices, contracts, emails, support tickets, compliance forms: these are the raw materials of enterprise operations, and they don’t stop flowing just because a company has modernized its ERP. Yet everyday operations still span ticketing systems, emails, and legacy systems outside of SAP.
This disconnect is why SAP made intelligent document processing central to its automation strategy, and why SAP Build Process Automation now includes UiPath Intelligent Xtraction & Processing (IXP) as part of the SAP SolEx solution.
UiPath IXP represents a new generation of intelligent document processing capable of handling structured, semi-structured, and unstructured, and highly complex document types.
With prompt-based extraction, a multi-model AI architecture, and field-level accuracy controls, the platform ensures enterprises can trust the data that powers their processes. Built-in governance, attribution, and evaluation pipelines, along with AI-driven validation that applies business rules and reduces manual effort, provide the enterprise-grade reliability required for large-scale automation.
Why AI Agents Need Specialized Tools
Large language models (LLMs) excel at creative, flexible tasks, but enterprise document processing demands something different. At scale, LLMs struggle. They can fabricate data without warning, offer no indication of when their outputs might be wrong, and require hours of trial-and-error prompt engineering just to produce a consistent format. Process a handful of documents, and an LLM might perform well; process thousands, and errors compound. For repeatable, high-volume workflows, businesses need outputs they can trust without manually reviewing every result.
For this reason, AI agents need specialized tools like UiPath IXP. When documents appear in a workflow, UiPath IXP provides the precision instrument AI agents can call on. UiPath IXP combines LLM flexibility with enterprise-grade controls, ensuring outputs are accurate, consistent, and governed.
Nearly every enterprise process relies on documents, most of which arrive in unstructured form. Inconsistent handling usually forces teams back to manual work, cutting into efficiency. That’s why companies are embracing intelligent document processing.
AI agents can lean on it to take over document-heavy steps, and UiPath IXP demonstrates how in a few key areas:
- Structured results: Outputs follow defined schemas, so data flows cleanly into automation pipelines.
- Validation with oversight: Predictions include confidence scores, with business rules routing low-certainty cases for review. The validation experience can be configured for specific workflows, so reviewers see exactly what they need to verify.
- Iterative improvement: Models can be refined over time through fine-tuning, version controls, and learning loops, all without disrupting business operations.
- Enterprise governance: Access and security safeguards are built in, giving organizations confidence that automations remain compliant and reliable at scale.
UiPath IXP adds further differentiators: an inference-first training process that eliminates the need for prompt engineering, and schema control through field groups. These features give agents a dependable tool for interpreting documents, even in complex, high-volume workflows.
UiPath + SAP: Closing the Automation Gap
The UiPath SAP SolEx offering brings UiPath IXP capabilities directly into the SAP ecosystem. UiPath IXP integrates natively with SAP Build, enabling enterprises to streamline document processing without needing a separate intelligent document processing solution or additional digital access licenses.
Integration matters because SAP processes rarely operate in isolation. Supplier onboarding demonstrates the value clearly. New vendors typically submit contracts, compliance attestations, and technical specifications. UiPath automation can capture these files directly from email or portal submissions, classify them, and extract details such as tax identifiers and banking information.
From there, the robot verifies financial standing through external portals, establishes a Business Partner record inside SAP S/4HANA and links the original files for traceability, registers the supplier in SAP BTP’s partner networks, provisions the necessary certificates, validates connectivity, and compiles a final onboarding package with contract and process documentation.
Each stage depends on smooth interaction between SAP, external systems, and unstructured documents. Without intelligent document processing, efficiency breaks down, and onboarding slows. With UiPath and SAP integrated, the workflow runs end-to-end, maintaining both speed and data quality.
AI Built for Enterprise Content
At the core of UiPath IXP are specialized AI models for documents and communications, which focus on classification, extraction, and compliance, reinforced by built-in safeguards for accuracy and auditability.
For documents, pre-built extractors handle standard types such as invoices and receipts. Generative AI extends coverage to complex formats like legal agreements, financial statements, and healthcare documentation, extracting data from text, tables, images, and nested elements with multi-modal precision.
On the communications side, the platform applies the same rigor to emails, support tickets, and customer feedback — extracting meaning, identifying patterns, and surfacing what matters for downstream action. Together, these capabilities give SAP customers a unified approach to turning unstructured content into structured, automation-ready data.
Getting started doesn’t require months of setup. Pre-built extractors and vertical accelerators—covering healthcare, insurance, finance, and public sector—mean teams can deploy quickly rather than building from scratch. The same goes for common workflows: solution packages for claims intake, medical summarization, and similar use cases come ready to run. When off-the-shelf isn’t enough, organizations can plug in their own models from Vertex AI, Azure ML, SageMaker, or other sources. And because business users can fine-tune extraction through active learning, improvements happen continuously without demanding data science expertise.
The intelligent document processing lifecycle spans digitization, classification, splitting of large packets, extraction through template, ML, or generative methods, and accuracy reinforcement through validation and learning. Hosting, integration, and workflow orchestration connect results to downstream systems, while the AI Trust Layer ensures security, compliance, and auditability at every step.
Within this framework, every interaction between AI, robots, and SAP systems is logged to create a complete audit trail. Organizations define what data models see, what actions robots perform, and when human oversight is required. For enterprises, UiPath IXP exposes this lifecycle as a governed tool that delivers consistent, structured outputs at scale.
UiPath IXP and the Future of SAP Automation
With Joule agents, SAP is entering a new phase of automation. These agents can draw on packaged skills to execute business processes, but when agents make decisions and take action, the quality of their inputs determines the quality of their outcomes. UiPath IXP, bundled in the SolEx offering, gives agents the clean, structured data they need to act with confidence.
UiPath IXP closes the last major gap in enterprise automation — the one between structured systems and the unstructured content that feeds them. Automations built with SAP Build and UiPath can be published as Joule Skills, instantly usable by Joule agents. For SAP customers, this is the path from manual document handling to fully orchestrated, agent-driven processes.