TELCO: Happiness with Reduced Time to Resolution and Preventative Maintenance for IT
Hosted by: Media & Telecommunications
If you have a data center, you know how critical it is to make sure that data center is running like a top. But given the many different sources of data, how can you keep on top of the servers, processes, and customers to make sure you are delighting your end-users with outstanding services? In this session, you’ll hear about the challenges GDT had. When other analytics tools didn’t meet the mark, GDT implemented SAP ITOA for holistic, preventative, real-time IT analytics.
Speakers:
Allen Sulgrove, General Datatech
Angela Harvey, SAP