Events

How to Get Your Issues Solved Faster with Support Assistant

Webcasts
Feb 17, 2021 | 11:00 AM11:36 AM CST
Online
Included with membership

The Sup­port Assis­tant tool on the SAP ONE Sup­port Launch­pad fea­ture lever­ages AI tech­nol­o­gy to ask you prod­uct-spe­cif­ic ques­tions upfront and offer you solu­tions to your issues in real-time. Come see a demo of the pow­er­ful new fea­tures that can be a huge time-saver for you and get start­ed using them today.

You’ll learn:

  • How the sup­port assis­tant fea­ture can help you build a more com­plete inci­dent, find con­tent and solu­tions, and will guide you in select­ing the right com­po­nent to get your inci­dent solved fast.
  • How lever­ag­ing the in-brows­er Ana­lyze Files” fea­ture can save you time and find you solu­tions based on the con­tents of the files you attach.