In partnership with Esker, this ASUG webcast will deliver insights designed to support your work with SAP technology.
It is a powerful asset when customer service teams operate in synergy with the technology to manage orders. Equip your team with the right skills and toolset, and you will deliver even more value to your organization, customers, and bottom line. Does your team have the skills to leverage AI to create an exceptional customer experience?
In this webinar, you will be able to assess your customer service team’s skills and discover new skills you need to deliver an outstanding customer experience in the digital age — these include:
- Leveraging visibility to proactively manage customer relationships
- Cultivating more customer engagement through online self-service tools
- Fostering loyalty through faster order processing and minimizing errors
- Brad Church, Business Development Manager, Esker