More than 60,000 small-to-mid­size busi­ness­es rely on SAP Busi­ness One, rep­re­sent­ing a vari­ety of indus­tries rang­ing from man­u­fac­tur­ers to con­sumer prod­ucts and health care companies.

Even before the world rad­i­cal­ly changed because of COVID-19, these SAP cus­tomers were already fac­ing pres­sures as a result of exter­nal fac­tors such as volatile com­mod­i­ty prices and glob­al tariffs.

Dur­ing this live web­cast and Q&A, Ann Marie Gray, VP of con­tent strat­e­gy and research at ASUG will share the research that came from our con­ver­sa­tions with SAP Busi­ness One cus­tomers, pre-COVID-19. We’ll explain where these cus­tomers need the most tech­nol­o­gy help, the trends they’re see­ing, and what dri­ves their satisfaction. 

We’ll also catch up with SAP Busi­ness One cus­tomer Steven J. Lip­ton, chief infor­ma­tion offi­cer of Sci­en­tif­ic Device Lab­o­ra­to­ry, Inc., to hear about how his com­pa­ny is man­ag­ing through this cri­sis and how that com­pares with what we’re hear­ing from oth­er cus­tomers in our week­ly ASUG Pulse Check study. Bring your ques­tions and insights about what’s going on among the orga­ni­za­tions that rely on SAP Busi­ness One as their core ERP system.

Join this web­cast to discover:

• Com­mon chal­lenges for SAP Busi­ness One cus­tomers, across all industries
• Which ver­sion of SAP Busi­ness One cus­tomers are cur­rent­ly on
• Where inno­va­tion fits with their dig­i­tal trans­for­ma­tion plans 

Time­stamps:

• About ASUG Research — 0:30
• Con­ver­sa­tion with Sci­en­tif­ic Device Lab­o­ra­to­ry, Inc. — 3:00
• Key Trends & Pres­sures — 18:35
• The Secrets Behind Sat­is­fac­tion — 37:30
• Q&A — 41:15