Events

Utilities in Focus: Customer Perspectives and Priorities for the Year Ahead

Community Conversations
Mar 19, 2026 | 2:00 PM2:55 PM CDT
Online
Included with membership

Curi­ous how util­i­ties are think­ing about the year ahead — and what’s dri­ving real change across the indus­try? Join this ASUG Util­i­ties Com­mu­ni­ty Con­ver­sa­tion for a cus­tomer-led dis­cus­sion fea­tur­ing Nada Kovace­vic, Direc­tor of Enter­prise Solu­tions and Ana­lyt­ics at BC Hydro, along with insights from SAP on key pri­or­i­ties for utilities. 

Dur­ing the ses­sion, Nada will share how BC Hydro is turn­ing strat­e­gy into action, includ­ing deci­sions made, lessons learned, and how those expe­ri­ences are shap­ing what comes next across its SAP land­scape. SAP will also pro­vide per­spec­tive on focus areas util­i­ties should be pay­ing atten­tion to this year, help­ing con­nect cus­tomer expe­ri­ence with broad­er indus­try direction.

Join this inter­ac­tive dis­cus­sion to learn from peers, hear updates from ASUG, and help to shape the pro­gram­ming and focus areas for the ASUG Util­i­ties Com­mu­ni­ty through­out the rest of the year.

This Com­mu­ni­ty Con­ver­sa­tion is being brought to you by ASUG Com­mu­ni­ties. To find your ASUG Com­mu­ni­ties, explore here.

Sug­gest­ed Resources:

If you have ques­tions in advance of this Com­mu­ni­ty Con­ver­sa­tion, please reach out to us at communities@​asug.​com.