The University of Tennessee had an outdated conflict-of-interest form and process. To improve the user experience, the presenters redesigned the business process using custom SAP Fiori apps, while simultaneously laying the framework for additional SAP Fiori apps in the future. They will share lessons learned.

Key Takeaways:

  • Learn about Fiori as a solution to an inefficient business process
  • Review success metrics to support the development of unique Fiori tiles
  • Learn about pitfalls to rolling out Fiori to a new user base


Lydia Ruth, The University of Tennessee


  • Key Outcomes and Agenda- 3:12
  • Original Conflict of Interest (CoI) Process- 4:05
  • Issue with Process- 6:25
  • Original Form Design- 9:08
  • Design Requirements- 10:05
  • Development Decisions: Fiori- 12:10
  • Fiori Form Design- 14:28
  • Success Metrics- 17:35
  • Lessons Learned- 19:00
  • Future Development- 28:45
  • Q&A- 34:00

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