Each year, we con­duct the ASUG Pulse of the SAP Cus­tomer to gauge the atti­tudes, pref­er­ences, and plans of our mem­bers as they relate to SAP tech­nol­o­gy. Not only does mea­sur­ing the pulse of SAP cus­tomers pro­vide insight into how they are adapt­ing to impor­tant devel­op­ments in the SAP world, but it also helps ASUG track the evo­lu­tion of cus­tomer trends from year to year.

In the ASUG Pulse of the SAP Cus­tomer 2020 study, we focused on top­ics including:

• SAP S/4HANA adoption
• Tech­nol­o­gy team changes and challenges 
  
• How cus­tomers are cre­at­ing effec­tive tech­nol­o­gy environments
• SAP cus­tomer per­spec­tives on innovation

This is the third year ASUG has gath­ered our mem­bers’ per­spec­tives. We’re con­tin­u­ing to see new shifts, such as the move to SAP S/4HANA, plans for imple­ment­ing emerg­ing tech­nolo­gies, and changes in tech­nol­o­gy pur­chas­ing behav­iors. This info­graph­ic fea­tures the high­lights from our 2020 study. 

Down­load the ASUG Pulse of the SAP Cus­tomer 2020 info­graph­ic to learn what’s changing.