Community Resources

Welcome to the CRM and Customer Experience Community Resource Center. Access presentations, on-demand webcasts, and more resources from the CRM and Customer Experience Community, here!

CRM and Customer Experience Community Resource Center

The CRM and Customer Experience Community connects professionals focused on building meaningful customer relationships and delivering exceptional experiences. This community explores topics like customer engagement strategies, personalization, omnichannel commerce, and data-driven insights, while also sharing best practices and SAP solutions that drive loyalty, retention, and business growth.

Decks to Download


01

January Slide Deck - Future of Engagement: SAP Engagement Cloud Vision and Roadmap

02

Community Conversations to Consume


01

January Community Conversation - Future of Engagement: SAP Engagement Cloud Vision and Roadmap

02

Additional Resources


  • 01

    ASUG CRM and Customer Experience Community on LinkedIn

    Connect with peers in your community.

    Join us on LinkedIn
  • 02

    CRM and Customer Experience Community

    Learn more about the CRM and Customer Experience Community here.

    Join your Community
  • 03

    ASUG Pulse of the SAP Customer Research 2025

    Explore the insights in the ASUG Pulse of the SAP Customer Research report.

    Explore the Research
  • 04

    Cloud Research sponsored by Microsoft and Intel

    Unlocking Cloud Value and the Growing Role of AI in SAP Landscapes

    Explore the Research