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According to the 2025 ASUG Pulse of the SAP Customer Research, over one-third (35%) of respondents indicated that finding employees with the internal skills necessary to manage new technology is a top organizational challenge. As SAP S/4HANA adoption, cloud migration, and the growing utility of AI become more and more critical to SAP customers, it has never been more important to find IT professionals equipped with the knowledge and expertise to spur IT innovation. 

In this episode of ASUG Talks, SAP education takes center stage. Shaquille Charles, a graduate of the St. Michael’s Learning Academy (SMLA) SAP Veterans to Work program and a current Customer Success Manager at SAP, and Christine Aboud, CEO & Co-Owner of SMLA, join the podcast. They discuss the Veterans to Work Program, Shaquille’s transition from the military to his current SAP role, and the importance of building the next generation of SAP professionals. 

Key Insights

• Retiring IT professionals and the gaps they fill on teams
• Shaquille’s journey from U.S. Army medic to SAP professional 
• How SMLA develops education and equips its graduates with the skills necessary to IT success 

Related Content

• As Christine mentioned, register for the Dallas-Fort Worth ASUG Chapter meeting on Oct. 17
• Read insights from the SAP for Utilities conference keynote stage
• Tune into last week’s ASUG Talks focused on IT challenges in the oil and gas industry

Subscribe to ASUG Talks on Apple Podcasts, Overcast, and Spotify